Frequently Asked Questions
Everything you need to know about your Blue Illusion shopping experience.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Blue Illusion ships to over 50 countries worldwide. International shipping costs and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my Blue Illusion garments?
To ensure longevity, we recommend following the specific care instructions on the internal garment label. Most of our delicate pieces benefit from cold hand washing and air drying.